
Cheshire East Council eyes massive savings by embracing AI, potentially freeing up £60M over five years. An internal report highlights AI’s potential to revolutionize services like customer support, adult social care, and children’s services. The move aims to tackle financial challenges and boost efficiency by reducing admin backlogs and improving data accuracy. AI could drastically cut call center traffic and assist social services, the report claims. This transformation promises better service delivery, lower costs, and smoother operations for the council, which has recently sought government financial support. The council’s corporate policy committee will soon discuss the report.